{"id":17,"date":"2025-08-27T01:35:36","date_gmt":"2025-08-26T18:35:36","guid":{"rendered":"https:\/\/sareocms-dev.capital-commerce.com\/?page_id=17"},"modified":"2026-03-27T13:33:41","modified_gmt":"2026-03-27T06:33:41","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/staging.sareo.id\/id\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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Kebijakan Pengembalian<\/h1>\n <\/header>\n\n
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\n 1<\/span>\n Overview <\/h2>\n
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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n

Additional non-returnable items:<\/p>\n\n

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  • Gift cards<\/li>\n
  • Downloadable software products<\/li>\n
  • Some health and personal care items<\/li>\n<\/ul>\n\n

    To complete your return, we require a receipt or proof of purchase.<\/p>\n\n

    Please do not send your purchase back to the manufacturer.<\/p>\n\n

    There are certain situations where only partial refunds are granted:<\/p>\n\n

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    • Book with obvious signs of use<\/li>\n
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n
    • Any item that is returned more than 30 days after delivery<\/li>\n<\/ul> <\/div>\n <\/section>\n
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      \n 2<\/span>\n Shipping Returns <\/h2>\n
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      To return your product, you should mail your product to: {physical address}.<\/p>\n\n

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n

      Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n

      If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n <\/div>\n <\/section>\n

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      \n 3<\/span>\n Need Help? <\/h2>\n
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      Contact us at cs@staging.sareo.id for questions related to refunds and returns.<\/p> <\/div>\n <\/section>\n <\/div>\n \n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Return Policy 1 Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"vkexunit_cta_each_option":"","footnotes":""},"class_list":["post-17","page","type-page","status-publish","has-post-thumbnail","hentry"],"featured_image_url":[],"post_author":"Admin Sareo","assigned_categories":"","_links":{"self":[{"href":"https:\/\/staging.sareo.id\/id\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.sareo.id\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.sareo.id\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.sareo.id\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.sareo.id\/id\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":0,"href":"https:\/\/staging.sareo.id\/id\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.sareo.id\/id\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}